Help
Every screen, explained once.
40 guides, written as you would be shown it standing at the counter. The same articles the in-app assistant answers from.
Getting started
- Getting started with BillerThe short path from a fresh account to your first bill -- outlet, menu, taxes and go.
- Setting up your outletOutlet name, address, GSTIN, FSSAI number and phone -- the profile fields that print on every bill.
- Billing for shops and storesPick "Everything else" at setup and Biller becomes a counter app -- items instead of menus, per-item tax confirmed once, no tables or kitchen.
- The app top bar, bottom navigation, and switching modesThe top bar's view indicator and credits ring, the bottom navigation's Billing/Admin/Profile buttons, and how admins switch between Cashier/Kitchen/Waiter.
- Adding team members with an invite linkGenerate a role-set, single-use invite link for a new cashier/waiter/kitchen/admin -- copy it or send it straight over WhatsApp.
- Managing multiple outletsSwitching outlets from the top bar, what stays separate per outlet vs shared, and holding a different role at each one.
- Signing in with your emailA one-time code sent to your inbox -- no password, works alongside phone and Google sign-in.
- Linking your Google accountAdd a Google account as a backup and a faster sign-in alongside your existing phone login.
- Order notifications on your phoneGetting bill, kitchen and delivery alerts on the installed Android app and on the web -- permission, silencing the sound, and why alerts stop.
- Deleting your accountSelf-serve, in-app account deletion for staff/owners and diners -- what's removed right away vs retained.
Billing
- Making a billOpen a bill, add items, send it to the kitchen, complete it, and share it with the customer.
- Tables & QR codesAdding, renaming, reordering or removing a table, plus creating and printing its QR code.
- DiscountsCreating percentage or flat per-bill discounts, and applying one from the billing screen.
- Packaging chargesSetting up container presets, then combining them (or applying a percentage of the bill) from the billing screen.
- Online orders (Swiggy & Zomato)Logging online-channel orders as bills today, and what direct aggregator sync is on the roadmap.
- When the internet dropsChanges are saved on the device and sync themselves when the connection returns -- what keeps working, what still needs internet, and the one warning to act on.
Taxes & reports
- Taxes & chargesBuilding your outlet's tax/charge catalog, then choosing which of them apply to each table/counter.
- GST billingPutting your GSTIN on bills and setting up CGST/SGST so tax computes and prints on every bill.
- Tax reportsDownloading a bill-by-bill tax breakup or a day/month tax summary as CSV, for filing or your accountant.
- Free GST invoice generatorA free, no-login tool for a one-off GST invoice by hand -- CGST/SGST/IGST computed automatically, printable/downloadable.
- Free GST calculatorA free, no-login tool to add GST to an amount or work it out of a GST-inclusive price, with the CGST/SGST/IGST split.
Menu
- Building & managing your menuAdding and editing items by hand, categories, dietary menu types, photos and bulk edits.
- Set up your menu from a photo (AI scan)Photograph your paper menu, let AI extract the items, then review and save your catalog.
- Import your menu from a CSVBring a menu over from a spreadsheet or another POS in one upload, then review every row before it saves.
Inventory
- Inventory & stockTracking stock, logging purchases, suppliers and purchase orders, linking ingredients to dishes, and auto-deduction on sale.
- Add ingredients with AILet AI suggest each dish's ingredients and amounts -- reviewed before saving -- so stock deducts on its own.
- How automatic inventory management works, end to endThe whole chain in one place: menu scan, AI-suggested ingredients, confirming your first stock count, and automatic deduction on sale.
Kitchen
Printing
- Printing your billsThermal receipt printing from a desktop or phone, and what to expect from the kitchen ticket wall today.
- Printers & printing setupAdding a network (WiFi/LAN) or USB (cable, via the Print Agent) thermal printer, choosing receipt vs kitchen, test-printing, and automatic KOT printing.
- Setting up your printer (Admin)Registering network/Bluetooth/USB printers in Admin, checking reachability, and sending a test print.
- Install the printer companionOne-click Windows/macOS/Linux install for the app that connects your outlet's printers to Biller -- no terminal needed.
Insights & account
- AI insightsThe daily AI digest, its plain-English summary, and the sales/customer/kitchen charts behind it.
- What Biller looks like while it's workingThe amber loading light, what a button means when it says "Sending code…", and how to tell working from not-ready-yet.
- What changed on 28 August 2026The daily free-bills tier is gone -- every existing outlet got a free year plus 510 Biller credits instead.
- Biller credits & pricingBiller credits, subscription plans, and how the one-time free-year grant works for outlets that had it.
- Feedback: bugs, feature requests & repliesSubmitting a bug/feature request, tracking it via Open/Closed tabs, replying in its thread, and getting notified when it's resolved.
- The in-app Help panelOpen Help from anywhere in the app: the guide for the screen you are on, walkthroughs you can replay, and an assistant that answers in plain language.
Still stuck? The assistant inside the app answers from these same guides.
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