Printers & printing setup

Biller can print automatically -- both the customer receipt and the kitchen order ticket (KOT) -- to a thermal printer over your outlet's WiFi/LAN network, with no manual "tap Print" step needed. This is separate from (and in addition to) the browser print flow covered in Printing your bills.

What you need

  • A thermal printer with a network (Ethernet or WiFi) interface, on the same local network as the device running Biller.
  • Cloud-hosted outlet: install the Biller Print Agent bridge first -- Biller's hosted server can't reach your outlet's network directly.
  • The printer's IP address (usually on a self-test printout or its companion app).

The Printers & Peripherals screen -- a "Connect a computer" panel and a "No printers yet" panel offering "Download the companion app" or "Add manually"

Connect a computer

Admin -> Printers starts with a Connect a computer panel -- pair the computer your printer is plugged into (see Biller Print Agent) so Biller can reach it for automatic printing.

Add a network printer

Open Admin -> Printers and tap Add manually (same form documented in Setting up your printer (Admin)), choosing connection type Network (Wi-Fi/Ethernet). Enter the printer's IP address; leave Port as 9100 unless your printer's manual says otherwise.

Manual printing and checking status

  • Print to kitchen / Print receipt in the billing screen's ⋮ menu reprint on demand, any time.
  • Test print sends a confirmation printout; Check status checks reachability without printing. A printer showing offline is usually unplugged, off WiFi, or has a changed IP -- a static/reserved IP on your router avoids the last one.

A printer that's offline never blocks completing a bill or sending an order to the kitchen -- printing is always best-effort.

USB and other connection types

A USB-cabled printer, a regular A4 printer, or a Bluetooth printer each work differently -- ask the in-app help assistant for USB device-path setup or multi-station kitchen routing by menu category.

If a USB or regular (A4) printer the printer companion detected needs a driver installed on that computer, Admin -> Printers shows a note -- "Your <model> needs a driver -- get it here" -- with a direct link to that printer brand's official driver download page. Thermal network printers (the Network (WiFi/LAN) setup above) never need this -- they print driver-free.