Delete your account
You can permanently delete your Biller account and its personal data at any time, from inside the app. This page says how, and exactly what is removed against what stays on the outlet's own records.
Last updated October 21, 2026 · version 2026-10-21.1
If you are a diner
Open the Biller app you used to view your bill, sign in, and tap Delete my account next to Logout on your home screen. Confirm once and it is done immediately — no waiting, no support ticket.
- Removed right away: your phone number and email, everywhere.
- Retained: your first name only, on bills you are already on. The bill is the outlet's business record, so it is not deleted — but it no longer carries any way to reach or identify you beyond that first name.
If you are a restaurant owner or staff member
Open the app, tap your profile icon, and choose Delete my account. Confirm once more and your login and profile are removed immediately.
- Removed right away: your login and your name, email/phone and photo from your profile.
- If you are the only admin of an outlet, the app will ask you to either hand admin access to a teammate or close that outlet, so it is never left with no one able to manage it — otherwise the outlet simply continues with its remaining admins.
- Retained: completed bills and other financial records stay with the outlet for accounting/GST purposes, as required by law, but no longer carry your name or account id — they keep only a de-identified placeholder. A note of your role, pay and departure date is kept in the outlet's team history, the same way any other staff change is recorded, but it is no longer linked to your account id either. Push notifications to your device and any team-invite link that once named you are removed too. Non-identifiable data such as menu descriptions and photos you added is retained and remains Biller's property. See our Privacy Policy for the full retention policy.
Cannot access the app?
If you no longer have access to sign in and still want your account and data deleted, contact us at contact@novoshift.in or +91-9611273861 and we'll process the deletion manually, subject to the same retention rules above. We respond within a reasonable time, and in any case within 30 days. Deletion requests are handled by Novoshift Private Limited, which operates Biller.app.
More detail
See our full Privacy Policy (§7 "How long we keep it" and §10 "Your rights") for the complete data retention and deletion policy, and our Terms of Service.