Billing for shops and stores

Biller works for more than restaurants. When you create your outlet, the setup asks one question: What do you sell? Pick Everything else (shop, store, counter, service) and the whole app reshapes itself around a counter instead of a kitchen.

What changes for a shop

  • Items, not menus. The catalog screen is called Items, and adding an item asks only for a name and a price -- no dish descriptions, no veg/non-veg types, no recipes.
  • One counter, no tables. Billing is a single quick counter: pick items, take payment, done. There are no table screens, no kitchen queue and no waiter handoffs to think about.
  • Seven roles, no kitchen. Your team can be Admin, Manager, Godown Manager, Staff Manager, Cashier, Delivery or Accountant (CA). Kitchen and Waiter roles simply don't exist for a shop, so nobody can be given a screen with nothing on it.

Tax on each item

Restaurants usually charge one GST rate on the whole bill. Shops sell across several rates -- so in shop mode, tax is set per item:

  1. Biller can suggest the right tax rate for each item you add (see step 2).
  2. Tap Review now to open the review screen -- opening it spends nothing. Tap Check N items (it shows the credit cost, 1 per item) to have AI suggest the rates; items already suggested are not charged again. You review them all on one screen, grouped by the rate suggested -- "18% -- 124 items -- Headphones, Charger, Keyboard...". Tap Change (or Set on the one group it couldn't place) to fix a whole group at once, or tap a group to open it and pull out any single item that needs a different rate. Then tap Confirm all.
  3. An item can't be billed until its tax is confirmed. The Items screen shows a reminder banner until you've done the one-time review.

Once confirmed, every bill splits its taxes correctly by rate, and your GST reports pick the right numbers up automatically. The Taxes & charges page shows the same breakdown as rows -- one per confirmed rate (e.g. "18% · 124 items"), plus an "unrated" row for anything still awaiting review -- so a shop's tax picture and a restaurant's live on the same page, just with more rows. The How you price card there also applies to a shop: it decides whether a NEW item's price already includes GST, without touching any item you've already priced.

If you set things up before answering

You can wander into Items or Outlet before you reach the question, and plenty of people do. Answering Everything else afterwards still gives you the shop product:

  • Your counters are replaced by the single shop counter. Anything that routed to a kitchen has to go -- a shop has no kitchen to route to.
  • Your items are kept. Anything you typed or edited stays exactly as you left it. Only the demo dishes you never touched are cleared away.

Picking the answer carefully

The answer to "What do you sell?" is set once and can't be changed later -- if you picked the wrong one on day one, write to us from Feedback and we'll help you sort it out.