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Order notifications on your phone

Biller can alert you the moment a bill is created, a table is waiting on the kitchen, food is ready, or a bill is settled -- even when the app is in the background or closed.

The first time you sign in

Before your phone or browser asks for permission, Biller shows a short screen explaining why -- new orders, kitchen tickets, and bill updates. Tap Turn on and the real permission prompt follows immediately; tap Not now and nothing is asked. This screen appears once, the same way on the Android app and the web app.

On the Android app

After you tap Turn on, Android asks "Allow Biller to send you notifications?" Tap Allow and you're done -- the device enrols itself and starts receiving your outlet's alerts.

You only get alerts for the outlet you're signed in to, and only for what your role covers: kitchen staff get preparation alerts, admins also get the daily sales summaries.

On the web app

After you tap Turn on, your browser asks for notification permission once; after that the same alerts arrive as browser notifications, including when the tab is closed. If you tapped Not now, you can still turn them on later from the bell in the top bar.

Turning the sound off

Open the bell and switch on Silence notifications. Alerts still arrive and still badge the bell -- only the alert sound is muted. This is a per-device setting.

If you tapped "Not now" on the intro screen

Nothing was asked or denied -- Biller will offer the intro screen again after a couple of weeks, or you can turn notifications on any time from the bell in the top bar.

If you tapped "Don't allow" on the actual permission prompt

Android will not ask a second time, so the bell no longer offers a Register button -- it would not be able to do anything. Turn notifications back on in your phone's Settings › Apps › Biller › Notifications, then reopen the bell.

If you manage more than one outlet

Switching outlets from the top bar moves your device's alerts to the new outlet immediately -- you only ever get one outlet's alerts on a given device at a time, matching whichever outlet you're currently switched into.

If alerts stop arriving

  • You signed out. Signing out removes that device from the outlet's alert list on purpose, so the next person to use a shared phone doesn't receive your outlet's orders. Sign back in and they resume.
  • You were removed from the team. Alerts for that outlet stop immediately.
  • You reinstalled or cleared the app's data. Open the app and sign in once; it re-enrols itself.

What the alerts look like

Each alert shows the table or counter and what changed -- "Table 4 is waiting for Kitchen", "Table 4 Delivered", "Table 4 completed with Rs. 420". Tapping one opens the app on the matching screen.