Customers
The Customers page is where you see who comes back, and where you send them an offer. It has three parts.
Who is coming back
Two charts, both read from your own completed bills:
- Visits per week -- how many visits over the last 12 weeks, with how many of your customers are returning ones.
- What they order -- your best-selling dishes over the last 90 days.
If your outlet has not billed enough yet, these say so rather than drawing an empty chart. An empty chart looks like a measurement; "no bills yet" is not one.
Drafting a promotion
Draft a promotion (5 credits) asks AI to write a complete campaign from your own numbers: an offer built around a best-seller or a quiet period, a headline, a WhatsApp message, a promo code, and a poster.
While it works, the panel shows the loading animation. When it is done you get a draft to read:
- Edit text -- rewrite the message in your own words before you approve anything. The generated copy is a starting point, not a verdict.
- Regenerate -- ask for a different one (this spends credits again).
- Approve & create offer -- creates the real discount and saves the campaign.
Nothing is sent to anyone when you approve. Approving only creates the offer.
About the promo code: if another offer claimed the same code between the draft being written and you approving it, Biller picks a free one and rewrites the message to quote the code that actually works. The message you send always names a code the till will accept.
Sending it
Once an offer is approved, the Send it list shows customers with their usual order and when they last visited. Sending is one customer at a time, from your own WhatsApp -- you see every message before it goes, and nobody is messaged twice for the same promotion.
Where your phone or browser allows it, the poster is attached to the message. Where it does not, the poster is saved to your device and the message carries a link to it, and Biller tells you which of the two happened rather than implying the image went.
Download poster saves the poster on its own, so you can use it anywhere else -- a status, a print, another chat app.
Where the offers live
The Customers page is for drafting and sending. Everything you are actually running -- every discount, every campaign -- is listed on the Offers page. Use Manage offers at the top of the Promotion panel to get there.