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Setting up a kitchen display

This article is about getting the ticket wall (Biller's full-screen kitchen display) open and staying open on a TV or tablet mounted in your kitchen. For what the wall actually shows once it's open, see the kitchen ticket wall (KDS) help article instead.

Two ways to open it

  • From any device already signed into Biller: open the switch mode menu (the same one you use to jump between Cashier/Kitchen/Waiter) and tap Kitchen wall (TV display). It opens straight into wall mode.
  • From the kitchen board: tap Open Ticket Wall above a selected ticket -- it opens the wall in a new tab, so you don't lose your place on the board.

The switch-mode sheet's Kitchen wall (TV display) row, alongside Cashier/Kitchen/Waiter

Either way, the wall is just a normal page at its own web address -- /app/kitchen-wall -- so you can also type or bookmark that address directly on the TV/tablet's own browser.

Setting it up on a mounted TV or tablet

  1. On the tablet (or a laptop/mini-PC connected to the TV), sign in to Biller with any team member's account for your outlet.
  2. Open the wall using either method above, or navigate straight to /app/kitchen-wall.
  3. Add it to the home screen so it opens full-screen without the browser's own address bar/tabs, and survives a reboot without anyone having to re-type the address:
    • Android (Chrome): the browser menu (⋮) → Add to Home screen.
    • iOS/iPadOS (Safari): the Share icon → Add to Home Screen. Launch it from that home-screen icon from now on, instead of the browser.
  4. Leave it open. The wall refreshes itself live over the same real-time connection as the rest of the app -- there's no need to ever manually reload it, and it deliberately has none of the app's usual side-bar/header chrome to distract from the tickets.

Who can open it

Any team member signed in to your outlet can open the wall -- Admin, Cashier, Waiter and Kitchen accounts all work, the same as any other page in the app. There's nothing to separately enable or approve; if a team member can sign in to Biller at all, they can open /app/kitchen-wall.

Tips

  • The wall is read-only -- there's no tap-to-advance action on it. Tickets are still moved forward from the interactive kitchen board (select a ticket, tap Mark Ready).
  • One mounted display is all you need per kitchen today -- per-station filtering (e.g. a grill-only or drinks-only display) is on the roadmap, not live yet.
  • If the display ever shows a stale/blank screen after a long time mounted (e.g. after the TV itself lost power overnight), just relaunch it from the home-screen icon -- it reconnects and loads the current ticket list fresh.